- Operations Manager |
- Houston, Texas
Branch Manager
Branch Manager — Centralized Operations Role
Location: Houston, TX
Position Overview
We are seeking a highly disciplined and accountable Branch Manager to lead and operate a branch-level business unit in Houston. This role functions as an owner-operator within a structured operating system, with full responsibility for financial performance, inventory management, operational execution, and team leadership.
This is not a traditional management role. Success requires consistency, process adherence, and strong operational discipline.
Key Responsibilities
Financial Performance
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Drive revenue growth and customer retention
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Maintain strong gross margin discipline
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Ensure overall branch profitability
Inventory Management
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Align with company inventory strategy
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Manage stock levels, turns, and product mix
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Identify excess or slow-moving inventory
Centralized Purchasing Compliance
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Follow all centralized purchasing processes
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Submit requests through approved systems
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Operate strictly within approved vendors, SKUs, and policies
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Ensure no off-system purchasing activity
Team Leadership
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Lead and manage branch staff (customer service, warehouse, drivers)
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Establish accountability and clear expectations
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Maintain alignment with company standards
Operational Responsibilities
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Oversee warehouse operations (receiving, shipping, deliveries)
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Coordinate with sales and other internal teams
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Maintain store appearance and operational standards
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Manage customer relationships
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Support local market presence
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Train and develop team members
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Track and report branch performance metrics
Sales & Purchasing Coordination
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Ensure all sales-driven product needs follow proper purchasing channels
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Validate completeness and business justification of requests
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Prevent circumvention of established processes
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Align customer needs with approved inventory strategy
What You Will Not Do
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Make independent purchasing decisions outside approved systems
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Establish unauthorized vendor relationships
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Override pricing or discounting policies
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Operate outside defined processes
What Success Looks Like
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Consistent, predictable branch performance
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Strong financial results and inventory control
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A disciplined, aligned, and accountable team
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Strict execution within company systems
What Will Not Be Accepted
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Off-system purchasing or unauthorized vendor activity
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Reactive, unstructured operations
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Policy violations or emotional decision-making
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Discounting or customer resolutions outside guidelines
Qualifications
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Proven experience in operations, branch, or general management
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Strong financial and inventory management skills
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Ability to lead within structured systems and processes
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High level of accountability, discipline, and ownership
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Data-driven decision-making mindset
Additional Expectations
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Develop and maintain a branch-level business plan
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Align operations with defined KPIs
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Track and report measurable performance results
This role is ideal for a leader who thrives in a structured environment, values accountability, and is driven by measurable outcomes—not just activity.
$80-100K (DOE)
Medical/Dental/Vision
PTO .
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