Opportunities Aligned to Your Experience and Long-term Direction

Billing & Invoicing Specialist / Account Representative

Job Type: Full-Time
Schedule: Standard business hours with flexibility during month-end

Position Overview

We are seeking a detail-oriented Billing & Invoicing Specialist / Account Representative to support customer billing, order processing, account inquiries, and sales-related reporting. This role serves as a key liaison between customers, sales, supply planning, and finance to ensure accurate invoicing, timely order execution, and a high level of customer service.

This position is ideal for someone with strong ERP experience (SAP preferred) who enjoys owning billing accuracy, supporting customer accounts, and partnering closely with internal teams.

Key Responsibilities

• Process and manage sales orders, invoicing, credit memos, inter-company transfers, and master data using ERP software (SAP preferred)

• Serve as a primary point of contact for customer billing and account-related inquiries

• Investigate and resolve billing discrepancies, pricing issues, and invoice corrections in a timely manner

• Support field sales teams with order status, customer data, forecasting support, and reporting

• Prepare standard billing, sales, and usage reports, as well as custom reports for management and customers

• Coordinate with commercial planning to align invoicing and order management with demand plans

• Partner with credit management to ensure customer credit approvals and timely order release

• Collaborate with supply planning to confirm inventory availability and quality approvals prior to shipment

• Maintain accurate customer, pricing, and order data within the ERP system

• Generate reports from SAP and other data sources related to invoicing, re-billing, inventory, returns, and account registration

• Assist in the creation and maintenance of dashboards to track billing, sales, and account metrics

• Manage administrative aspects of commercial services, including purchase order entry, vendor coordination, and accounts payable support

• Assist with annual billing and sales budget preparation and monthly budget vs. actual reporting

• Perform additional duties as assigned

Required Qualifications

• Associate degree in Business or related field required; Bachelor’s degree preferred

• 1–3 years of experience in billing, invoicing, customer accounts, or sales support

• Proficiency in Microsoft Office, particularly Excel

• Experience with ERP systems required; SAP experience strongly preferred

• Ability to work extended hours during month-end close and audit periods

• Strong customer service, communication, and interpersonal skills

• Ability to work effectively with customers, sales teams, and internal partners

• Strong problem-solving skills with exceptional attention to detail

• Excellent organizational and time-management abilities with the ability to multitask

• Ability to respond professionally to billing, account, and operational inquiries

  Salary: $60-70K (DOE)
  Benefits: Medical, Dental, Vision, 401K

  Hybrid Opportunity- primarily based in Fort Collins, Colorado