- Collections Specialist |
- Oak Brook, Illinois
Collections Specialist
Industry: Business Services
Position: Collections Specialist
Compensation: $21-$23/hour
Location: Oakbrook, IL – Hybrid
Contract-to-Hire
Benefits: For eligible employees, we offer medical, dental, vision, and 401K
Responsibilities:
- Manage a portfolio of B2B collection accounts
- Conduct phone/email outreach and follow-up
- Handle new accounts and complete initial outreach daily
- Self-manage account queue, routing and follow-up
- Maintain client/debtor relationships
- Progress into higher-balance/more complex accounts over time
Requirements:
- B2B collections experience preferred
- Strong phone and communication skills
- Self-directed and organized
- Able to manage a portfolio independently
- Strong customer service or sales backgrounds may also be considered
Additional Notes
- No formal call minimums — focus is on collecting money and effectively managing accounts
- Bonus structure available
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