Opportunities Aligned to Your Experience and Long-term Direction

Job Title: Case Manager
Location: Milwaukee, WI
Job Type: Temp-to-Hire
Pay Rate: $23–$26/hour (Temp) | $55,000–$56,000 (Perm)
Organization Type: Workforce Development / Human Services

Benefits: For eligible employees, we offer Health, Dental and Vision insurances, in addition to a 401(k).

About the Organization

This organization is a stable and growing workforce development provider focused on helping individuals secure and retain employment through hands-on case management, employer partnerships, and supportive services.

Job Description

The Corporate Representative is responsible for managing a caseload of participants before, during, and after employment placement. This role combines client-facing support, employer engagement, and administrative documentation, requiring strong communication, organization, and analytical skills.

Key Responsibilities:

• Manage a caseload of job seekers, providing one-on-one coaching, mentoring, and conflict resolution to support employment and retention.
• Track participant progress, document interactions, and ensure compliance with internal and state reporting requirements.
• Collaborate with employers and state agencies to secure support, verify employment, and track outcomes.
• Perform administrative duties and serve as a professional representative of the organization.

Qualifications:

• Bachelor’s degree OR Associates degree required
• 2+ years of experience in human services, workforce development, case management, or a related field preferred
• Strong customer service, communication, and writing skills
• Ability to multitask in a fast-paced environment

Additional Details:

• Schedule: 8:00am–4:00pm or 9:00am–5:00pm (M–F, flexible start/end)
• Work Environment: Business casual, onsite daily, surface lot parking
• Interview Process: One onsite interview, then offer
• Bonus eligibility based on successful placements