Opportunities Aligned to Your Experience and Long-term Direction

Patient Coordinator
Location: Fitchburg, WI
Pay: $23–$26/hr
Schedule: Monday–Friday, 7:30 AM–4:30 PM
Work Environment: 100% Onsite | Business Casual
Benefits: Medical, dental, vision, and 401(k) available for eligible employees

Overview

We are looking for a motivated Billing Specialist to join a collaborative, patient-focused team. In this role, you will be the point of contact for billing and insurance inquiries, playing a key part in ensuring accurate claims processing and a smooth experience for patients.

Responsibilities

• Handle inbound patient calls and emails regarding billing and insurance questions
• Communicate with insurance companies to verify coverage and resolve claim issues
• Process insurance claims, pre-authorizations, payment entries, and account adjustments
• Verify and update patient insurance information to support accurate claims processing
• Maintain compliance and confidentiality in all patient and account interactions

Requirements

• Prior dental billing or dental insurance coordination experience required
• Dental front desk experience with insurance exposure considered
• Strong attention to detail and organizational skills
• Ability to multitask and work independently in a collaborative team environment
• Excellent written and verbal communication skills

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